Sample questionnaire — for demonstration purposes only. This shows the structure and question format of the PALM Approved Employer compliance assessment. Responses in this demo are not saved.

PALM Approved Employer Assessment
Chapter 4 — Changes to Placements
For each clause, select the statement that most accurately describes your current situation. There are no right or wrong answers — honest responses produce the most useful report.
Chapter 4 of 123 of 5 clauses answered
Chapters
2Recruitment
3RA Process
4Changes to Placements
5Pay and Deductions
6Visas & Pre-Departure
7Travel
8Arrival & Induction
9Welfare & Wellbeing
10Accommodation
11End of Employment
12Demobilisation
13Reporting
4.1 Changes to Approved Recruitments
4.1.1-CS Current state
No changes without DEWR approval
Which statement best describes how this obligation is currently managed?

Obligation: No changes to approved recruitments implemented until prior written DEWR approval is received
Risk: Critical
Select the statement that best describes your current situation
0The process, owner or evidence cannot be confirmed, or compliance depends on individual effort with little oversight.
1The process occurs when prompted by an issue, request or escalation, but is not consistently managed.
2The process is usually followed but depends on experienced staff, local knowledge or informal workarounds.
3The process exists and is generally effective, but relies on manual oversight or follow-up.
4The process is documented, understood and consistently followed, with evidence generally available.
5The process is documented, monitored, evidenced and routinely reviewed for improvement.
4.1.1-ER Evidence readiness
No changes without DEWR approval
If DEWR requested evidence of this tomorrow, which statement best describes your ability to produce it?
Risk: Critical
Select the statement that best describes your evidence position
0We cannot confirm whether evidence exists.
1Significant effort would be required to locate supporting evidence.
2Evidence may exist but ownership and storage locations are not well understood.
3Evidence is available but would require manual collection from multiple locations.
4Evidence exists and can be produced with minimal effort.
5Required evidence can be produced immediately from a central system or register.
4.1.1-RC Root cause
No changes without DEWR approval — Root cause
Your current state score was below 4. What is the primary reason this obligation is not fully embedded?
Select the primary root cause
Lack of documented process
Lack of clear ownership
Insufficient training
Resource constraints
System limitations
Poor visibility or reporting
Evidence retention issues
Reliance on key individuals
Process not yet implemented
Requirement not understood
Multiple teams, unclear handoffs
Manual process, no monitoring
4.1.3 Worker Written Agreement
4.1.3-CS Current state
Worker written agreement before change
Which statement best describes how this obligation is currently managed?

Obligation: Genuine written worker agreement obtained and retained before implementing any placement change
Risk: Critical
Select the statement that best describes your current situation
0The process, owner or evidence cannot be confirmed, or compliance depends on individual effort with little oversight.
1The process occurs when prompted by an issue, request or escalation, but is not consistently managed.
2The process is usually followed but depends on experienced staff, local knowledge or informal workarounds.
3The process exists and is generally effective, but relies on manual oversight or follow-up.
4The process is documented, understood and consistently followed, with evidence generally available.
5The process is documented, monitored, evidenced and routinely reviewed for improvement.
4.1.3-ER Evidence readiness
Worker written agreement before change
If DEWR requested evidence of this tomorrow, which statement best describes your ability to produce it?
Risk: Critical
Select the statement that best describes your evidence position
0We cannot confirm whether evidence exists.
1Significant effort would be required to locate supporting evidence.
2Evidence may exist but ownership and storage locations are not well understood.
3Evidence is available but would require manual collection from multiple locations.
4Evidence exists and can be produced with minimal effort.
5Required evidence can be produced immediately from a central system or register.
3 of 5 answered

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